Terms of Service
Please read these Terms of Service carefully before using the Simni Bullion mobile application. By creating an account or using our services, you agree to be bound by these terms.
1. About Simni Bullion
Simni Bullion LLP ("Simni Bullion", "we", "our", or "us") is a company registered in India, with its registered office at D-47, Austvinayak Complex, Opp. Vasant Cinema, Dariapur, Ahmedabad – 380001, Gujarat, India.
We facilitate the purchase of physical gold and silver bullion that is delivered to the customer's registered address. We do not offer commodities trading, derivatives, futures, or any form of investment advisory service.
2. Eligibility
To use our services you must:
- Be at least 18 years of age.
- Be a resident of India.
- Have a valid PAN card (individuals) or valid business registration documents (businesses).
- Successfully complete our KYC (Know Your Customer) verification process.
- Have a valid bank account for fund transfers.
3. Account Registration
You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at support@simnibullion.com if you suspect any unauthorised access to your account.
We reserve the right to suspend or terminate accounts that we believe to be involved in fraudulent, illegal, or prohibited activity.
4. KYC Verification
In compliance with the Prevention of Money Laundering Act, 2002 (PMLA) and applicable RBI guidelines, all users must complete KYC verification before placing any purchase order. We collect and verify government-issued identity documents including PAN, a recent address proof, and business registration documents where applicable.
Providing false, misleading, or incomplete KYC information is a violation of these Terms and may result in immediate account termination and reporting to authorities.
5. Purchases and Payments
All purchase orders are subject to price confirmation at the time of order placement. Prices are based on live market rates and are locked once an order is confirmed.
Payment must be made via NEFT, RTGS, IMPS, or UPI to the bank account details provided in the app. Orders are processed only after payment is verified by our team. We do not accept cash payments.
Minimum order quantity: 100 grams for Gold, 1000 grams for Silver.
6. Delivery
Physical bullion will be delivered to the address provided during KYC. Delivery timelines are communicated at the time of order approval. We are not responsible for delays caused by courier partners, force majeure events, or incorrect delivery addresses.
All bullion sold by Simni Bullion is high-purity gold (999.9 fineness) or silver (999 fineness), accompanied by appropriate documentation confirming purity and weight.
7. Cancellations and Refunds
Once a purchase order is confirmed and payment is submitted, cancellations are subject to our discretion. Refunds, if applicable, will be processed to the original bank account within 7–10 business days.
We reserve the right to reject or cancel orders in cases of price discrepancies, KYC issues, or suspected fraud.
8. Pricing Disclaimer
Gold and silver prices are subject to market volatility and may change significantly in short periods. Historical prices displayed in the app are for informational purposes only and do not guarantee future prices. Simni Bullion is not liable for any loss arising from price fluctuations.
9. Prohibited Uses
You agree not to:
- Use the app for any unlawful purpose or in violation of any applicable laws.
- Attempt to manipulate prices or exploit system errors.
- Use the app to launder money or finance illegal activities.
- Reverse engineer, decompile, or tamper with the application.
- Impersonate another person or provide false identity information.
10. Intellectual Property
All content, trademarks, logos, and software in the Simni Bullion app are the property of Simni Bullion LLP or its licensors. You may not reproduce, distribute, or create derivative works without our written permission.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Simni Bullion shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use our services, including but not limited to loss of profits, data, or goodwill.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
13. Changes to Terms
We may update these Terms from time to time. Continued use of the app after changes are posted constitutes your acceptance of the revised Terms. We will notify you of material changes via in-app notification or email.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Simni Bullion LLP
D-47, Austvinayak Complex, Opp. Vasant Cinema,
Dariapur, Ahmedabad – 380001, Gujarat, India
Phone: +91 63521 37161
Email: support@simnibullion.com
15. Market Data Disclaimer
Live spot and futures prices for gold and silver displayed in the app are provided by third-party market data providers (including MCX, COMEX, and VedPragya) and are shown for informational and reference purposes only.
These prices are not offers to buy or sell, do not constitute investment, financial, or trading advice, and may be delayed or differ from actual exchange-quoted prices. Futures contracts are not available for purchase, sale, or trading through Simni Bullion. We do not offer derivatives, commodities trading, brokerage, or investment advisory services of any kind.
The only product available for purchase through the app is physical bullion (gold and silver) delivered to your registered address. Order prices are calculated based on the spot rate at the time of order confirmation plus a product-specific premium, as shown at checkout — not on futures prices.
Simni Bullion is not a SEBI-registered broker, sub-broker, investment advisor, or research analyst, and makes no representations regarding future price movements or the suitability of any precious metal as an investment.