Contact Us
Reach our customer support team via any of the channels below. We aim to respond to all queries within one business day. For order-specific questions, please have your Order ID ready (you can find it in the app under Orders).
Get in touch
Email
Phone
WhatsApp
Business / Press
Office address
Registered Office
Simni Bullion LLP
D-47, Austvinayak Complex, Opp. Vasant Cinema,
Dariapur, Ahmedabad – 380001,
Gujarat, India
View on Google Maps →
D-47, Austvinayak Complex, Opp. Vasant Cinema,
Dariapur, Ahmedabad – 380001,
Gujarat, India
Support hours
Monday – Saturday10:00 AM – 7:00 PM IST
Sunday & public holidaysClosed
Quick links
Looking for something specific?
Account deletion: You can request deletion of your account in the app under
Profile → Delete Account, or via the web at the deletion page on our app backend.
See Privacy Policy §5 for what data is retained as required by Indian law.
Privacy & data requests: For data access, correction, or deletion requests
(other than full account deletion), email support@simnibullion.com
with the subject line "Data Request". We respond within 30 days.
Refunds & cancellations: See Terms of Service §7
for our cancellation and refund policy, then contact us if you need help with a specific order.